Q: Are you bonded and insured?
A: Yes. We take very great pride in being bonded and insured!
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Q: Do you have a business license?
A: We are a s.corp.

Q: How experienced are you?
A: Cassidy has been dog walking for 13 years and established Pupchella in August of 2014.

Q: Do you have references?
A: Of course. Please check out our Google, Yelp, & Facebook reviews! Should you want personal references, please contact us!

Q: How many dogs do you walk at one time?
A: We only do dog walks in small groups, never more than 3 at a time. 

Q: What happens if my dog does not get along with the other dogs or if there is a behavior issue with one of the other dogs that you currently walk?
A: We are very selective about pairing. We learn all of our pups personalities before paring with other pups. The pups are walked solo the first couple visits so we can see how they behave in various situations. Personal experiences from the owner will also give us guidance in our choices as well!

Q: How much notice do you require if I need to add on a day or evening walk for my pup last minute?
A: We try to be as flexible as possible! We don't require notice, but a heads up is always great!

Q: Where will you be walking my pup? Will there be dog parks involved?
A: All depends on where you live and your pup's temperament. Also, what the client requests!

Q: Do you have or require a contract?
A: Yes. We have a basic service agreement that details our responsibilities, as well as the client's.

Q: How and why did you become a dog walker?
A: Simple. Cassidy has an exuberant passion and love for animals that she wants to share with the rest of the world!

Q: Would you be willing to come to my home, meet my animal, and conduct a test walk with us?
A: Absolutely! That is part of our policy. We want to ensure that you and your pup like us and our services and to see if it is a good fit for ourselves and the dog!

Please feel free to contact us with any other questions. We would love to answer them!